FAQ's
For general support questions, visit our customer support portal.
Interested in making a purchase? You can order our teaching tools using the following methods:
- Make purchases on the website within product and program areas
- Fill out our contact form
- Call our Account Team at 800.830.1416
- Email orders to orders@realityworks.com
International Customers
Please visit our international page to see if there is a distributor in your country.
For all returns and exchanges, please contact our Product Support department at 800.830.1416, and press 2 for Product Support.
Product returns/exchanges can be made within 30 days of invoice date and are subject to a 25% restocking fee.
Realityworks has the right to refuse or cancel an order if the order does not appear to be used in an educational setting, including schools, non-profit, and social service organizations.
Please allow 4 weeks for delivery within the contiguous United States. For Alaska, Hawaii, and all international orders, allow 4-6 weeks for delivery. Shipping timeframes may vary by product.
Shipping and handling vary by product with a minimum charge of $18.00 (applies to 48 contiguous U.S. states only). Bulky and oversized items require additional shipping surcharges.
For orders outside the 48 contiguous United States, please contact your Account Manager for a freight quote.
Shipping Agreement Form
A completed and signed form must be received by Realityworks before processing any order for the following products: the 20-Baby Storage/Charging Cart, RealCareer™ Bend Tester, Bariatric Nursing Manikin, Educational Aquaponics System, or Educational Hydroponics System.
Customer Stories
"The company culture is truly what they advertise. It is collaborative, welcoming, and everyone does their part to benefit the company as a whole! Working at Realityworks gave me the opportunity to take what I learned in college and build upon it in ways I didn't even know I could."
Denise
"Realityworks is a place where you can grow as an individual and learn a lot in doing so. During the time as an intern, I was able to come in not knowing what the day might bring and that is part of what makes working at Realityworks so exciting. The learning experiences that you obtain are unmatched."
Abigail
"My experience at Realityworks was outstanding. Realityworks gave me the opportunity to learn and work in a very hands-on environment, while still practicing the technical skills I have learned throughout my education in school."
Jon
"Joining the Realityworks team is one of the best decisions of my life! Realityworks’ environment and culture is simply the best.I’ve learned so much from our many talented employees, leaders, customers, and students! From leadership transparency to a shared commitment to growth, we all put the work in to create a culture that nurtures both individuals and collective success. It's a privilege to be part of a team that is dedicated to serving educators and students, ultimately creating career-ready students to help fill the needs of our workforce."